Frequently Asked Questions

What materials does Horse Clover use?

First, we hate low end products! We cut on margins to make sure we deliver you high-quality products using premium materials.

They are made soft for comfort and are known for their quality, durability and great look.


We are animal lovers so every product is 100% vegan friendly! This means we do not use animal based leather or any other materials that compromise our mission.

How do I place my order?

Simply choose your style from the drop down menu on the product page then click the “Add To Cart” button and follow the simple steps to complete your order. 
We’ll prepare your order and let you know when it’s on its way!

Why my order didn't come together in one pocket?

We ship your orders from various international warehouses (US, Canada, UK, China and Singapore). Our inventory is distributed over multiple fulfillment centers around the world  in order for you to receive the order faster. This means orders containing multiple items may be shipped individually. You may receive an item before the next. So don’t panic if you don’t receive all of your items at once as the others are on the way. If you do not receive all your purchase within 8 weeks, please contact us to look into your shipment. 

Can I cancel my order?

Yes, but you must do it within 12h from when you placed your order. Just send us an E-mail within 12h at or go to “Contact us” , and tell us the reason why you want to cancel your order. Refunds are made within 48h.

100% satisfaction guarantee?

All of our products are carefully inspected for quality and we will reprint any flawed apparel, damaged item, poor-quality printing or incorrect item free of charge. Please see our return and refund policy for further details.

What if the product is missing or it is damaged?

In this cases contact us as soon as possible and we will resolve any problem.

What type of payments do you accept?

We accept Visa, Mastercard, AMEX, Discover, JBC and Diners Club cards as well as Paypal .

When will my card be charged?

Just after your order has been successfully placed.

What is the type of currency on your store?

We display multi currencies. You’ll have the option of changing the currency to your currency of choice, nevertheless the final charge will be issued in USD at the most current exchange rate.